Information about payments
How can you pay your penalty fare?
Account details for your transfer from Germany or abroad
The amount must be received in the following account within 14 days of the violation date:
Recipient: arvato Financial Solutions, Rheinstr. 99, 76532 Baden-Baden
Financial institution: Postbank Karlsruhe
POSTBANK KARLSRUHE (address: Eckenheimer Landstraße 242, 60320 Frankfurt/Main)
On your transfer, please always enter your case number followed by BVG-EBE as the payment reason! Otherwise we will not be able to associate your payment with your case.
Expiry of the payment deadline:
When the payment period expires, the amount to be paid is sought through civil proceedings, resulting in costs that are charged to the passenger.